summit hero

Englewood, FL:  As I travel the country telling Denise’s story, I continue to encourage telecommunicators, if given the opportunity, to attend National APCO, NENA, or Navigator at some point in their career. Not only are there fantastic training tracks and huge vendor halls, but also the networking opportunities are endless. Attendance at one of these events can help jumpstart your career in the 9-1-1 industry, as well as being a refresher of how much of a “career” this job can be.

Unfortunately, because of budgetary restraints and staffing issues in 9-1-1 centers all over the country, the majority of telecommunicators will not get a chance to attend. The cost of attending one of these conferences can be very costly. Many states have local APCO/NENA conferences, but again, staffing and budgets limit attendance for many telecommunicators. So, we had an idea: why not bring some of these fantastic training tracks and nationally recognized trainers to you? Why not make the tracks a little bit longer as well? It can be challenging for these trainers to get into all of the material in an hour-long session. I know I struggle with it, as do many of the other trainers I know. Why not also offer single day registrations that would total 8-hours of training if an agency cannot afford to put their staff in a hotel?

I had the awesome opportunity to finally meet Adam Timm of the Healthy Dispatcher at National NENA In San Antonio back in June. We have known of each other for quite some time and heard great things about each other’s respective missions, but had not actually met. We discussed ways to try to join forces to help the industry, and Steve VanDyk’s name came up. Steve, a dispatcher in Ontario, Canada, is a mutual friend who we had both worked with in the past. Steve developed a training company called “Ulitmate 9-1-1,” and had put on numerous mini-conferences that were extremely popular in Canada. We decided to reach out to him and see if he was interested in bringing this idea to the States. Steve and I had discussed this previously, but we were both so busy it never moved past the discussion phase. 

On November 16 & 17, 2017, we are making this idea a reality in Charlotte, North Carolina. The Denise Amber Lee Foundation and The Healthy Dispatcher have partnered to bring you the first ever 9-1-1 Telecommunicator Training Summit. During this extremely valuable training, your time will be maximized as you receive multiple 4 hour training classes each day from some of the industries most requested speakers. But we don’t plan to make this a one time event. We plan on bringing more of these 9-1-1 Telecommunicator Training Summits to different locations around the country, multiple times a year. 

As I wrap up, I couldn’t be more excited to partner with Adam Timm. We both have a passion for helping telecommunicators in their incredibly difficult jobs, and we have both made it our life’s mission to do everything we can to help them. It is my hope that these summits will allow every telecommunicator the opportunity to experience the “National Conference” experience. Let me be clear, this is in no way a replacement option for your state and national conference. It is just another opportunity, as you can never have enough training. I hope to see you in November.  

-Nathan Lee

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