Nathan Lee, founder and President of the Denise Amber Lee Foundation, and another Public Safety Instructor, tie together the elements of the Denise Amber Lee tragedy. A positive and uplifting presentation, students will learn of the obvious failures that day to the more in-depth concepts such as leadership, hiring, training and encouraging employees in a communications center. Attendees will leave refreshed and reminded of the critical role they play in Public Safety. 8 hour course held two seperate days.

Quiet turned to terror the evening of Sunday October 1,2017 at the Combined Communications Center of LasVegas. A lone gunman had opened fire on the Route 91Harvest Music Festival, on the famous Las Vegas Strip,where 22,000 concert-goers were in attendance. Callspoured into the center as people were running for their lives.From gunshot wounds to trample victims, misinformation toscene safety issues, Matt discusses his experience thatevening, the lessons they learned from this event, and howyou can prepare and adapt for a new normal. Through gritand determination, the Las Vegas Fire telecommunicatorsput together the largest fire and medical response Las Vegashas ever seen, and ensure that everyone who they came intocontact with, found hope in the midst of chaos.

Nathan Lee, founder and President of the Denise Amber Lee Foundation, and another Public Safety Instructor, tie together the elements of the Denise Amber Lee tragedy. A positive and uplifting presentation, students will learn of the obvious failures that day to the more in-depth concepts such as leadership, hiring, training and encouraging employees in a communications center. Attendees will leave refreshed and reminded of the critical role they play in Public Safety. 8 hour course held two seperate days.