Nathan Lee, founder and President of the Denise Amber Lee Foundation, and another Public Safety Instructor, tie together the elements of the Denise Amber Lee tragedy. A positive and uplifting presentation, students will learn of the obvious failures that day to the more in-depth concepts such as leadership, hiring, training and encouraging employees in a communications center. Attendees will leave refreshed and reminded of the critical role they play in Public Safety. 8 hour course held two seperate days.

Presenter: Ricardo Martinez. Your 911 story. It’s an important one. Have you shared it with the world? You may not think of it as important but think about what you do. You answer the call, the most important part of 911. It starts with you and every call you take is a new story in your career. Your story is a powerful one and in this session you will not only learn about your presenter but you will learn about how the #IAM911 movement started and how the power of storytelling opened the eyes of millions worldwide to what 9-1-1 dispatchers do and deal with on a daily basis.

Nathan Lee, founder and President of the Denise Amber Lee Foundation, and another Public SafetInstructor, tie together the elements of the Denise Amber Lee tragedy. A positive and uplifting presentation, students will learn of the obvious failures that day to the more in-depth concepts such as leadership, hiring, training and encouraging employees in a communications center. Attendees will leave refreshed and reminded of the critical role they play in Public Safety. 8 hour course held two seperate days.