Who We Are

Training is our heart...

But we are so much more

In addition to initiatives to help the lives of dispatchers through training and our technology partners, quality assurance, and the lovely faces above - we are led by a phenomenal Board of Directors, office staff, and volunteers.

Nothing we do is possible without them, and the love we receive from the 9-1-1 industry. It is our unspoken mission to keep earning that trust and comradery.

Thanks for being here.

Upcoming Live Presentations

15 May
"#BeAnEncourager & Combating Complacency" Morrison, IL 5/15/2024
#BeAnEncourager in the Comm Center
Denise Amber Lee Foundation
29 May
"Hope in the Midst of Chaos" Palmer, MA 5/29/2024
Hope in the Midst of Chaos
City of Palmer Police Department
30 May
"Public Safety Instructor Intensive Workshop" Lee’s Summit, MO 5/30/2024
Public Safety Instructor Intensive Workshop
Denise Amber Lee Foundation
03 Jun
"Best Practices of a Successful CTO" Hayward, CA 6/3/2024
Best Practices of a Successful CTO: Training the Adult Learner
Hayward Police Department
04 Jun
"#BeAnEncourager in the Comm Center" Hayward, CA 6/4/2024
#BeAnEncourager in the Comm Center
Hayward Police Department
05 Jun
"Combating Complacency & Giving Feedback" Hayward, CA 6/5/2024
Combating Complacency
Hayward Police Department
19 Jun
"A Victim's Plea; Meeting Expectations" Greenwood, IN 6/19/2024
A Victim's Plea; Meeting Expectations
Johnson County Sheriff's Office
21 Jun
"A Victim's Plea; Meeting Expectations" Tuscaloosa, AL 6/21/24
A Victim's Plea; Meeting Expectations
University of Alabama Police Department
09 Oct
"A Victim's Plea; Meeting Expectations" O'Fallon, MO 10/9/2024
A Victim's Plea; Meeting Expectations
City of O'Fallon Police Department
11 Oct
"Best Practices of a Successful QA/QI Program" O'Fallon, MO 10/11/2024
Best Practices of a Successful QA/QI Program
City of O'Fallon Police Department